Angie's List Customer Comments

Member Name: MARGERY S.

Category:             Garage Doors

Work Done:                      Yes
Hire Again:                        Yes

Approximate Cost:           $1,200.00

Description Of Work:        They replaced a couple of garage doors for me.

Member Comments:        They came out and took a look at it and gave me an estimate. They are really professional and they do good work. We have used them several times. They are really good. The quality of work is good. The price is pretty good.

Member Name: Jeanine B.

Category: Garage Doors

Work Done: Yes
Hire Again: Yes

Approximate Cost:  $300.00

Description Of Work:  Had a new Chamberlain garage door opener installed. Bitter cold weather broke the old one. Since I had to turn off the circuit breaker to keep the opener from frantically clicking and flashing it was a bad situation. As a result the garage was dark when I had to keep letting my dog out. The door could only be opened manually in the dark. I called several companies and ended up with this company because they had a discount coupon in the newspaper. I called in the evening, and a friendly dispatcher arranged for an installation the next day. I was relieved with the immediate response within 24 hours.

Member Comments:  Two courteous friendly employees came the next afternoon. Originally, they were going to install my building supply store purchased opener, but for approximately the same total cost, they installed a top of the line opener with all kinds of safety features; motion sensor lighting, two remotes, a digital wall panel showing the time and temperature and an exterior keypad. The door works flawlessly and quietly, and they removed the old opener and any debris associated with it. I couldn't be happier. This company has a high Service Magic rating and I was frankly surprised they were not included in Angie's List ratings.

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? 

            lower than estimate

How does the value of the work compare to the price? 

            I got more than my money's worth

How far in advance did you schedule the work? 

            same day

Did you find the company through Angie's List? 

            no

If no, what was the other source? 

            Minneapolis newspaper advertisement

Why did you choose this contractor?

            other:

Have you used this company before? 

            this is the first time I've used this company

What did you like most about this contractor? 

            Prompt courteous and professional service. They also offered a variety of financing options.

What did you like least about this contractor? 

            Nothing

What surprises came up during the course of the work? 

            The efficiency of the installation and how beautifully it all worked!

What words of advice would you give other members considering this contractor? 

            Compare and you will be pleased with their service.

What words of advice would you give this contractor? 

            Advertise in the East Metro area as well.

This is your space. Feel free to give us your two cents ... or quote your favorite movie? 

            After the fact, I just found their website and see they contributed to the Swenson-Lee family Home Makeover. I feel their participation in this event demonstrates their community good will.

Member Name: MARK F.

Category:                  Garage Doors

Work Done:               Yes
Hire Again:                Yes

Approximate Cost:   $158.00

Description Of Work: Replacement of broken springs.

Member Comments:  Called in the morning to make an appointment and they were out to our home within 4 hours. Replacing the springs took about 30 minutes. The repairman was courteous and professional. We would hire them again as they provided great service at a competitive price.

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? 

            right on

How does the value of the work compare to the price? 

            I got more than my money's worth

How far in advance did you schedule the work? 

            same day

Did you find the company through Angie's List? 

            no

If no, what was the other source? 

            Advertisement - coupon.

Why did you choose this contractor? 

            other:

Have you used this company before? 

            this is the first time I've used this company

Member Name: Vicky B.

Category: Garage Doors

Work Done: Yes
Hire Again: Yes

Approximate Cost: $1,100.00

Description Of Work: Full replacement of two 9' X 7' garage doors.

Member Comments: Had Allen Anderson out to give me an estimate on repairing the old garage doors vs. installing new. I decided to go the replacement route and am very satisfied with the results. Both the person providing the estimate as well as the installer were professional, arrived when promised, and did excellent work. I would have no hesitation using them again.

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? 

            right on

How does the value of the work compare to the price? 

            I got exactly what I paid for

How far in advance did you schedule the work? 

            within a week

Did you find the company through Angie's List? 

            no

If no, what was the other source? 

            Yellow pages - had used them previously for repair

Have you used this company before? 

            I've used this company before

Member Name: CYNTHIA PETERSON

Category:                        Garage Doors

Work Done:                     Yes
Hire Again:                      Yes

Approximate Cost:         $300.00

Description Of Work:     They repaired my garage door.

Member Comments:       They did great work. They seemed very knowledgeable and were able to quickly identify the problem.

Member Name: MARK H.

Category:                        Garage Doors

Work Done:                     Yes
Hire Again:                      Yes

Approximate Cost:         $1,570.00

Description Of Work:     Removed a 16' x 7' and an 8' x 7' existing door; installed a new door, in each case reconnected existing door opener and installed new one. Total cost was only marginally greater than ordering and installing the doors myself.

Member Comments:       Even when all the old hardware was removed, the installers were faced with a prior owner's use of 2 4 x 4s to hold one end of the door header instead of the 4 x 6 that would have been appropriate. They were forced to add supporting framing and other unusual installation procedures to make a square/plumb opening. All in all they did a very good job. They explained where I would need to do additional work to complete the weatherproofing of the large door (all related to the previous owner's dual 4 x 4 decision). Everything works beautifully and the installation looks great. Because of the extra work they were here well past normal quitting time. They cleaned up the job site and secured the tools I had moved out of the garage to give them workspace. If I had done the work myself, I would probably have had the same problems the previous doors had. Their diagnostic skills saved the day!

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? 

            right on

How does the value of the work compare to the price? 

            I got more than my money's worth

How far in advance did you schedule the work? 

            1-2 weeks

Did you find the company through Angie's List? 

            no

If no, what was the other source? 

            Newspaper ad.

Why did you choose this contractor? 

            location

Have you used this company before? 

            this is the first time I've used this company

What did you like most about this contractor? 

            Willingness to engineer a solution to a structural problem on the spot.

What did you like least about this contractor? 

            Installers smoked while working.

What surprises came up during the course of the work? 

            No contractor generated surprises. See text above for preexisting surprises.

What words of advice would you give other members considering this contractor? 

            Be sure to ask questions during the sales process.

What words of advice would you give this contractor? 

            None.

This is your space. Feel free to give us your two cents ... or quote your favorite movie?

             A great experience.